Returns are simple with Collect+
Click here to request a return and for full details of our returns policy.
Our hassle free policy at a glance.
- 30 days from delivery to request a return.
- All UK returns are managed by Collect+. (We make all the arrangements with Collect+ and send you the return address label. You just drop the parcel off).
- Flat rate charge of £3.50 for this tracked and insured Collect+ service which we will deduct from your refund value. (We're making a contribution but unfortunately are just not able to cover the full return shipping cost at the moment and hope you can understand. We're doing our best).
- Refund processed within 48 hours following receipt of your return.
We hope this gives you the confidence to shop with us. If you would prefer not to use the Collect+ service then just let us know. As ever, please reach out and contact us if you are unsure of anything. Thank you.